What are the check-in and check-out times at Moon Palace The Grand Cancun All Inclusive?
Check-in is at 15:00 and check-out is at 12:00.
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Moon Palace The Grand Cancun All Inclusive, All-Inclusive in Alfredo V. Bonfil
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Key details
About This Resort
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, Qroo,, Alfredo V. Bonfil, 77500,
- Near Xoximilco
Great
8.3
8.3
4.5
3.1
5-star All-Inclusive Resort in Cancun with Grand Pool Complex
Amenities
Moon Palace The Grand Cancun offers an extensive
Rooms
The hotel features 1,312 spacious guest rooms and suites, each equipped with a
Dining
Ten distinctive restaurants serve a wide variety of cuisines, such as Asian, Italian, and Mexican dishes, offering guests multiple dining options. The hotel also includes numerous bars and lounges, which provide an array of cocktails and beverages. Guests can enjoy
Wellness
The hotel's
Entertainment
Moon Palace The Grand Cancun provides a variety of entertainment options, including
Highlights
Location: Beachfront property with Caribbean Sea access
Rooms: 1,312 spacious guest rooms and suites
Dining: Ten distinctive restaurants offering various cuisines
Wellness: Luxurious spa with natural treatments
Entertainment: Live music and themed shows in the grand theater
Family-Friendly: Engaging activities in the kids club
“This resort distinguishes itself as a destination catering to families, with features like a water park and dedicated kids' club. While the beach itself may not be ideal for swimming, the extensive activities and dining options more than compensate. From what I've gathered, it stands out for its sheer variety and attention to family vacation needs.”
Choose Your Ideal Room
Choose from suites, family rooms, and more—breakfast, free cancellation, and exclusive perks included
- Grand Swim Up Suite Garden View2 persons77 sq. feet1 King-size bedAir conditioningBalconyroom details
- Grand Deluxe Garden View2 persons77 sq. feet1 King-size bedAir conditioningBalconyroom details
- Grand Honeymoon Suite King Size Bed2 persons77 sq. feet1 King-size bedAir conditioningBalconyroom details
Show all rooms
Rates and Room Availability by Date
Find available dates and compare today’s prices
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Check-in/ Check-out
Resort Features & Services
Unmatched comfort, unforgettable experiences—all built into your stay
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Snorkelling
- Horseback riding
- Cycling
- Tennis court
- Bowling
- Golf course
- Billiard tables
- Table tennis
- Yoga class
- Sports trainer
- Aerobics
- Fishing
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Children's play area
- Toys
- Kids club
- Game room
Spa & Leisure
- Rooftop pool
- Heated swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Moon Palace The Grand Cancun presents an enticing array of onsite dining options, showcasing global cuisines with a focus on family-friendly settings. From the vibrant buffet to romantic fine dining, each venue promises to immerse guests in flavorful experiences crafted with fresh ingredients and cultural influences.
Moon Palace The Grand Cancun All Inclusive Location
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, Qroo,, Alfredo V. Bonfil, 77500,
Explore Alfredo V. Bonfil
Explore Cancun
Moon Palace Arena
5 minutes' walk
A premier entertainment venue hosting concerts and events, popular among guests. Experience live performances up close.
Xoximilco
10 minutes' drive
A festive nighttime experience featuring colorful gondola rides, traditional music, and authentic cuisine in a vibrant setting.
Ventura Park Cancun
10 minutes' drive
An amusement park offering thrilling rides and water attractions. Perfect for families seeking excitement and fun-filled activities.
Spa
16 minutes' walk
Relaxing spa services with a variety of treatments. A serene escape for guests looking to unwind after a day of adventure.
Golf at Moon Palace Golf Club
16 minutes' walk
Enjoy a round of golf at a stunning 27-hole course, offering breathtaking views and challenges for all skill levels.
Thrilling Water Sports
10 minutes' drive
Experience jet skiing, snorkeling, and parasailing at nearby beaches. Rentals are available for adrenaline-seeking guests.
Yoga Classes
10 minutes' drive
Join calming yoga sessions at local studios. Perfect for relaxation and wellness enthusiasts seeking tranquility.
La Gondola
6 minutes' walk
Italian cuisine with a cozy atmosphere. Signature dishes include handmade pasta and wood-fired pizzas.
Momo
14 minutes' walk
An Asian fusion restaurant known for its sushi and dim sum. Elegant decor with a vibrant ambiance, ideal for couples.
Palapa Fragata
14 minutes' walk
Offers fresh seafood and local dishes with beachside views. Casual dining atmosphere, great for families and groups.
Moon Palace Arena Nightclub
5 minutes' walk
A lively nightclub featuring famous DJs and dance parties, perfect for a night out. Great for guests looking to unwind.
Piston Pueblo
10 minutes' drive
A local bar with live music and themed nights. Offers a family-friendly atmosphere during the day and a vibrant nightlife.
Transportation Options & Local Travel
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs USD 0.1 per person.
Pets
Pets are not allowed.
Languages
English, Spanish
Number of rooms:
649
Guest Reviews & Star Ratings
Hear from Guests Who’ve Stayed Before
Pros
Large property
Excellent dining
Well-maintained grounds
Cons
Room cleanliness
Slow service
Poor excursion service
Guest reviewsShow more reviews
FAQs
About Moon Palace The Grand Cancun All Inclusive
How far is Moon Palace The Grand Cancun All Inclusive from Cancun International Airport?
The hotel is 14 km from Cancun International Airport, approximately a 20-minute drive.
What dining options are available at Moon Palace The Grand Cancun All Inclusive?
The hotel features an à la carte restaurant serving international dishes and a Mexican venue offering traditional cuisine.
Does Moon Palace The Grand Cancun All Inclusive offer any spa services?
Guests can enjoy services at the on-site Awe Spa, including massages and other luxurious treatments.
What room amenities does Moon Palace The Grand Cancun All Inclusive offer?
Rooms are equipped with air conditioning, a flat-screen TV, a coffee machine, and complimentary toiletries.
What is the beach access like at Moon Palace The Grand Cancun All Inclusive?
The hotel offers direct access to a private beach area with sun loungers and beach umbrellas.
What nearby attractions can guests visit from Moon Palace The Grand Cancun All Inclusive?
Nearby attractions include La Isla Shopping Mall (25 km), Coco Bongo (28 km), and Beto Avila Stadium (27 km).
Does Moon Palace The Grand Cancun All Inclusive provide airport shuttle services?
The hotel offers paid airport shuttle services for pick-up and drop-off.
Is there a fitness center available at Moon Palace The Grand Cancun All Inclusive?
Yes, the hotel features a robust fitness center equipped with state-of-the-art equipment.
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